Terms of Service

These Terms of Service ("Terms") govern your use of LienAlert. By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.

1. What LienAlert is

LienAlert is a software tool that tracks mechanic's-lien deadlines, sends reminders, and provides blank, self-serve document templates. It is not a law firm, does not provide legal advice, and does not prepare or file legal documents for you. See our Legal Disclaimer, which is part of these Terms.

2. Eligibility and accounts

You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of the information you provide and for keeping your login credentials secure. You are responsible for all activity under your account.

3. Subscriptions, trials, and billing

• Paid plans are billed in advance through Stripe on a recurring basis (monthly or annually) until cancelled.
• Free trials convert to a paid subscription at the end of the trial unless you cancel before it ends.
• You can cancel anytime from the billing portal; cancellation stops future renewals and takes effect at the end of the current period.
• One-time products are charged once and are non-recurring. Except where required by law, payments are non-refundable.

4. Acceptable use

You agree not to misuse the service, including by attempting to:

• access another user's data or our systems without authorization;
• resell or redistribute the service without permission;
• upload unlawful content or use the service for any unlawful purpose; or
• interfere with or disrupt the integrity or performance of the service.

5. Your content

You retain ownership of the information and documents you enter. You grant us a limited license to store and process that content solely to provide the service to you. You are responsible for the legality and accuracy of your content.

6. No legal advice; no guarantee

The service provides general information and mechanical calculations only. We do not guarantee that any deadline, calculation, or template is accurate, complete, or suitable for your situation, and we do not guarantee any outcome. You are responsible for verifying every deadline and document with a licensed attorney in your state before relying on it.

7. Disclaimer of warranties

The service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

8. Limitation of liability

To the fullest extent permitted by law, LienAlert and its owners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits or lost lien rights, arising out of or related to your use of the service. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Third-party services

The service relies on third parties (such as Stripe, Supabase, Resend, Twilio, Google, and our hosting providers). We are not responsible for their acts or omissions, and your use of those services may be subject to their terms.

10. Termination

You may stop using the service and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the service. Provisions that by their nature should survive termination will survive.

11. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, and the exclusive venue for disputes will be the state and federal courts located in Texas, unless otherwise required by applicable law.

12. Changes

We may update these Terms from time to time. Material changes will be posted here with a new "Last updated" date and, where appropriate, notified by email. Continued use after changes means you accept the updated Terms.

13. Contact

Questions about these Terms? Email support@lienalert.com.